Anne Community Manager

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Activity overview

Latest activity by Anne
  • Anne created an article,

    What do I do if the DTG printer is not reading the USB drive?

    If the DTG printer is not reading the USB drive, make sure: The USB drive is 8 GB or less. It is formatted to FAT32. To check if it is formatted to FAT32, right-click on your USB and click “Propert...

  • Anne created an article,

    Why Isn't My Heat Press Turning On?

    If your machine doesn’t turn on, this could either be due to a loose connection from shipping, or your power switch and/or circuit breaker may have tripped during use. This would mean that the rear...

  • Anne created an article,

    How Do I Submit My Nanny’s Hours?

    Our payroll team makes the process easy:You’ll receive an email reminder one week before the scheduled pay date.If your nanny’s hours are the same as the default hours you submitted during registra...

  • Anne created an article,

    How do I cancel my subscription?

    You have the option to cancel your PLUS subscription anytime by logging into your account and following these steps:1. Go to "My Profile".2. Click on "Update Settings".3. Click on "Billings".4. Sel...

  • Anne created an article,

    Service Order Email Will Not Send

    There are a few things to consider when an email is not sent from the Service Report:1. Make sure there is a data connection.2. Check for multiple emails in a SINGLE email area. a. Under Admin>Sett...

  • Anne created an article,

    Organization ID in Cypress cloud

    An Organization's ID is a unique identifier in UUID format that can be found under the "Organization settings" section of Cypress Cloud. This ID is used frequently by the Support, Success, and Sale...

  • Anne created an article,

    I'm working with a restrictive VPN. Which subdomains do I have to allow on my VPN for Cypress Cloud to work properly?

    If you are running the tests from within a restrictive VPN you will need to allow some URLs so that Cypress can have effective communication with Cypress Cloud.The URLs are the following:https://ap...

  • Anne created an article,

    What counts as a test run?

    Tests are recorded when cypress run is called with the --record flag while supplying the record --key. This means your test run data is being "recorded" to the Cloud. We consider each time the it()...

  • Anne created an article,

    Setting Up New Portal Users

    Login in the portal with the Member admin credentialsGo to Manage Users -> Administer UsersClick on + User > Create New User or ‘Upload Users’ to upload user via an excel sheet.  Setting Up New Use...

  • Anne created an article,

    Can I export data to PDF or Excel format?

    Data can be exported to PDF, Excel or CSV format. There are two places from which data can be exported. From Report - For details on exporting data from Report please refer to <https://support.nuvi...