Skip to main content
Starlight Inc. Help Center home page
Español Français 简体中文 繁體中文
Community Submit a request Español Français 简体中文 繁體中文
Sign in
  1. Starlight Inc.
  2. Technical Support

Technical Support

Troubleshooting

  • Apps - Error 1001
  • What do I do if the DTG printer is not reading the USB drive?
  • Service Order Email Will Not Send
  • Troubleshooting Guide: Unable to Connect to Okta
  • Checklists not loading on a iPad. What do I do?
  • Data discrepancies
See all 9 articles

Documentation

  • Organization ID in Cypress cloud
  • I'm working with a restrictive VPN. Which subdomains do I have to allow on my VPN for Cypress Cloud to work properly?
  • What counts as a test run?
  • Managing Non-Compliant/Failed Documents
  • FAQ & Troubleshooting Guide
  • What kind of documents do I need?
See all 8 articles

Hardware & Software

  • Why Isn't My Heat Press Turning On?
  • Badge Paper Guide
  • How do I get my ThermaPen probe repaired?
  • How to connect to VPN
  • What are the steps for requesting new hardware?
  • Broken or stolen equpiment
See all 10 articles

Setup

  • Application setup FAQ
  • How do I do this thing in the product?
  • How do I do this other thing in the product?
  • How do I do these things in the product?
  • Device configuration FAQ
  • Before you get started - What to know
See all 8 articles
Powered by Zendesk