Erin Colling

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Articles

Recent activity by Erin Colling Recent activity Votes
  • When a customer asks to hold the bus if running late

    PurposeProvide a consistent, empathetic, and operationally correct response when a customer calls saying they are running late and asks the agent to hold the bus. Reinforce safety and schedule cons...

  • Apps - Error 1001

    Applications will produce ERROR 1001 if the app is either not configured at all or configured incorrectly.If you receive this error message you must configure the device by: Go into the mobile devi...