Anne Community Manager

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  • Managing Non-Compliant/Failed Documents

     Get AlertedWhen you are working with the Logicbroker portal you will want to ensure that you are subscribed to the Failed Document Report. This will send you an email alert each time a document is...

  • FAQ & Troubleshooting Guide

    ©Zendesk  Manage articles FAQ & Troubleshooting Guide  The goal of this guide is to provide help debugging issues that may arise with the connection to NetSuite.Contents:Why isn't this transaction/...

  • Orders

    Audience: All users in Logicbroker. In this article, you will find information related to Orders. The sections within this article are outlined below:OverviewOrder DocumentSales Orders and Purchase...

  • Where are your sponsor bank's ATMs?

    Our sponsor bank, Middlesex Federal Savings, has a small network of ATMs just outside of Boston, located in the Medford/Somerville, MA area.However, you can use your Novo debit card at any ATM. Thi...

  • How do I add a user to my account?

    Adding another user means that you grant them full access and account owner privileges. This includes but is not limited to, the ability to transfer and withdraw funds. Please be aware that we cann...

  • Checklists not loading on a iPad. What do I do?

    If checklists are not loading on an iPad tablet, carry out the following:Make sure the iPad is charged above 30%:If not, charge the iPad to more than 30%.Try loading the checklists in the Complianc...

  • How do I get my ThermaPen probe repaired?

    You need to contact the Thermoworks Returns and Repairs service group to have a repair case opened and an RMA (Return Merchandise Authorization) sent to you so you can send them the probe.To contin...

  • Why am I being charged a different amount than the fee table indicates?

    National FFA is committed to transparency in how we are calculating and assessing membership fees. In keeping with long-standing practice, the National FFA Organization bills each state for all mem...

  • How to connect to VPN

    If your VPN doesn't work, or you're having problems with it, here's the latest connection info: VPN Connection information: 1.) Download widget. 2.) Install 3.) Log in 4.) Enjoy    If you are stil...

  • How do I unlock my account?

    If you are locked out of your account, please click on this link.   You should then see the screen below where you can enter you email or user name and be sent an SMS or email with further instruct...