Julie Andrews Community Manager

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Articles

Recent activity by Julie Andrews Recent activity Votes
  • Troubleshooting: a step-by-step guide

    How to troubleshoot the device step by step. You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highlight #3 Text can be formatted however you choose. Even Colors! You ca...

  • Troubleshoot your hardware

    How to set up and troubleshoot your hardware. You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highlight #3 Text can be formatted however you choose. Even Colors! You c...

  • What kind of documents do I need?

    The primary piece of identification required to purchase professional services is a driver's license. The name and photo on the license must match the renter on the reservation and at the counter. ...

  • Documents required for prescription refills

    Our doctors are able to prescribe up to a 90-day prescription for any previously prescribed medications. They use their medical judgement to determine whether to prescribe and for how long. They wi...

  • Document verification process

    Here's how we process your documents and verify them in our document verification process. You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highlight #3 Text can be for...

  • Holiday Orders

    We extend the eligible return period from 30 to 60 days on orders placed between “Black Friday” (the Friday following Thanksgiving) and Dec 24th. All other standard return policies and procedures a...

  • When will my order ship? 

    Your order will (usually) ship out within 2 business days of the order date. Orders placed on Friday or the weekend will ship out the following Monday.  This includes all shipping types (even exped...

  • Tips on taking Listing Photos

    All about how to take photos. To take on a project like this by yourself, you’ll need a fairly extensive checklist. Thankfully, we’ve done all the work for you. In order to replace your car’s majo...

  • How can I make a payment?

    Payments should be automatically deposited in the bank account you linked in "My Account". If there is a payment you feel is missing, please complete the following troubleshooting steps: ensure yo...

  • Device configuration FAQ

    Frequently asked questions about configuring and setting up your device. You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highlight #3 Text can be formatted however y...