Anne Community Manager

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Recent activity by Anne Recent activity Votes
  • Can you credit my account or card?

    If you return to a store or return by mail and select Original Form of Payment or Credits, we will begin processing your return as soon as it is delivered to our warehouse. You will receive a refun...

  • How do I submit an invoice?

    To submit an invoice, follow the steps below: You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highlight #3 Text can be formatted however you choose. Even Colors! You c...

  • Invoice Guidelines

    Invoice guidelines are to help you submit an invoice with all the information we need so we can pay you faster :) You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highli...

  • Credit Card Errors

    An error of this kind is generally due to security features on your card blocking our system. Please contact your bank to determine the cause of the block (we cannot see this information from our e...

  • Making a small but significant change

    Here is how to make a small but significant change to something in your account. You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highlight #3 Text can be formatted how...

  • Payout Schedule

    When your Merchant Account has been activated to accept card payments we will send you an email stating the frequency and days of remittance on your account. You can also view your arrear days by l...

  • Payment and Remittance

    There is no minimum remittance amount applied to the Merchant Accounts as when the funds become available they are automatically remitted to your business account or remittance statement allow...

  • When do I receive a membership card?

    Members can request a card at any time. Please send an e-mail us, or if you prefer to speak with a Member Services Specialist, simply dial toll-free 1-877-440-6664. You can use bulleted lists to hi...

  • How Do I Take Advantage Of An Email Promotion?

    If you have received an email regarding a promotion and would like to take advantage of that promotion, you must be logged in to your account. You can use bulleted lists to highlight content:  Hig...

  • What Stores Participate In Rewards?

    Using the Store Locator, you can find the closest myNB Rewards New Balance Store to you! Participating stores will be acknowledged within the Store Info. You can use bulleted lists to highlight con...