Anne Community Manager

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  • How Much Is Shipping?

    For International orders please see  International Shipping Charges: For items that are in our warehouse, we offer four shipping options for U.S. domestic orders:  30 Day Unlimited - $9.95 Stan...

  • Free Shipping on Orders Over $35

      FAST, FREE SHIPPING* No membership fees required! Need your order by December 24th? Sometimes shipping takes a bit longer during the holidays because our carriers are so busy. Res...

  • What is your return policy?

    Returns & Exchanges We’re committed to providing you with quality designer pieces at the deepest discount possible. To do so, we are mindful of other costs such as returns processing. Additionally,...

  • How Do I Unsubscribe From Emails?

    If you would like to stop receiving all marketing and promotional related emails from CUSTOMER, simply click here or visit the 'Email Preferences' section of 'My Account'. You can then click the 'U...

  • Why Is My Order In Review?

    Orders move to review status due to a discrepancy with billing or card information. To resubmit an order in review for payment, please visit "My Account" and select "Orders". Once the order in revi...

  • Why Can I See a One Dollar Charge On My Credit Card?

    The pending $1 charge that appears on your statement from Customer are not actual charges; they are pre-authorized holds to verify that there are sufficient funds in your account to cover the cost ...

  • Can I Use a Pre-Paid Credit or Gift Card on My Order?

    If you are attempting to use a Visa, MasterCard, or American Express pre-paid credit or gift card, please note the following: Pre-paid gift cards can't be combined with credit cards on a single or...

  • Is My Payment Information Secure?

    At Company, We use some of the best physical, electronic and administrative safeguards to make sure your information stays secure.In addition to our privacy policy, you can review Company’s securit...

  • Do You Offer A Loyalty Program?

    Yes, COMPANY is a loyalty program for our members. Similar to an airline loyalty program, COMPANY Insider members can receive and redeem points. Points are collected for numerous activities on comp...

  • How can I cancel my order?

    Go to Your Orders. Click Cancel Items. Note: ... Select the check box next to each item you wish to remove from the order. If you want to cancel the entire order, select all of the items. Click Ca...